Companies / Mattermost / incidents

Mattermost: Partial outage affecting a small number of workspaces

Impact: majorStatus: resolvedStarted Resolved (1.8 h)6 updatesSource: stspg.io (opens in new tab)
Summary

Mattermost reported a major partial outage causing degraded availability for a small number of workspaces, with Cloud Sign-Up, Cloud Workspaces and Sign-Up listed as affected components. It ran from 2022-10-14 14:17 UTC to 2022-10-14 16:03 UTC, lasting 1 h 46 min; a fix was implemented at 10-14 15:46 UTC.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Cloud Sign-UpSign-UpCloud Workspaces

Timeline of updates

  1. investigating

    We are investigating an incident of degraded availability for small number of workspaces.

  2. identified

    The issue has been identified and working on impact mitigation.

  3. identified

    We are continuing to work on a fix for this issue.

  4. identified

    We are continuing to work on a fix for this issue.

  5. monitoring

    A fix has been implemented and we are monitoring the results.

  6. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Mattermost profile · Recent Mattermost incidents · Markdown · JSON