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Mailgun: Logs and Events API

MinorStatus: resolvedStarted Resolved (5.6 h)1 updatestatus.mailgun.com (opens in new tab)

Timeline of updates

  1. resolved

    Earlier today, a poorly formed search query was executed against one of our Elasticsearch clusters containing customer event logs. This query consumed all available search queues across the cluster and after numerous attempts, we were unable to terminate the queries while the cluster was online. As a result, we performed a rolling restart of the cluster, which resulted in a rebalance of the nodes. Once the rebalancing was completed, we re-enabled the events API and logs section of the control panel. To help mitigate future issues, we've deployed timeouts on queries that will help prevent long-running operations from compromising the performance of our search infrastructure.

From Mailgun’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.mailgun.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Mailgun, started 2017-07-14 17:27 UTC, resolved after 5.6 h, 1 update(s).

Title
Logs and Events API
Vendor
Mailgun
Date
URL
https://rewindex.com/company/mailgun/incidents/dxfzynm1lm0v

Mailgun profileRecent Mailgun incidentsAll outages on July 14, 2017Mailgun in July 2017MarkdownJSON