# Mailgun: Logs and Events API

> Mailgun status incident “Logs and Events API” on 2017-07-14: impact minor (vendor’s label), 5.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mailgun/incidents/dxfzynm1lm0v
Last updated: 2017-07-14T23:03:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-07-14 17:27 UTC · Resolved: 2017-07-14 23:03 UTC · Duration: 5.6 h
- Updates: 1
- [Vendor status page: https://status.mailgun.com/incidents/dxfzynm1lm0v](https://status.mailgun.com/incidents/dxfzynm1lm0v)
- [Company: Mailgun](https://rewindex.com/company/mailgun.md)

## Timeline of updates

- **resolved** 2017-07-14 23:03 UTC: Earlier today, a poorly formed search query was executed against one of our Elasticsearch clusters containing customer event logs. This query consumed all available search queues across the cluster and after numerous attempts, we were unable to terminate the queries while the cluster was online. As a result, we performed a rolling restart of the cluster, which resulted in a rebalance of the nodes. Once the rebalancing was completed, we re-enabled the events API and logs section of the control panel. To help mitigate future issues, we've deployed timeouts on queries that will help prevent long-running operations from compromising the performance of our search infrastructure.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Mailgun, started 2017-07-14 17:27 UTC, resolved after 5.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/mailgun/incidents/dxfzynm1lm0v
- Citation: Mailgun, “Logs and Events API” (2017-07-14 17:27 UTC). Archived by Rewindex: https://rewindex.com/company/mailgun/incidents/dxfzynm1lm0v (CC BY 4.0).
- Markdown link: `[Mailgun: Logs and Events API (2017-07-14)](https://rewindex.com/company/mailgun/incidents/dxfzynm1lm0v)`


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Canonical: https://rewindex.com/company/mailgun/incidents/dxfzynm1lm0v · Markdown: https://rewindex.com/company/mailgun/incidents/dxfzynm1lm0v.md · JSON: https://rewindex.com/api/v1/companies/mailgun/incidents/dxfzynm1lm0v · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:17:54.303Z