Loom: Issue with Loom Meeting Recordings in Zoom
Affected components: Recording
Timeline of updates
- monitoring
From 5:03 AM ET to 4:15 PM ET, some customers were unable to record Zoom meetings using Loom Meeting Recordings. Attempts made during this time may appear in your library but will not be playable, as no recording was captured. Unfortunately, these recordings cannot be recovered. We have released a fix and we are monitoring recovery.
- resolved
The issue has been resolved and the service is operating normally.
Changes Rewindex caught on this incident
Archive proof
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How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-22 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
0f1c1cbc7ec96044…
Impact, status and times are the vendor’s own, as last archived. View on loom.status.atlassian.com (opens in new tab).
Cite this
Status incident (vendor impact label: major) posted by Loom, started 2025-09-12 22:14 UTC, resolved after 0 min, 2 update(s).
- Title
- Issue with Loom Meeting Recordings in Zoom
- Vendor
- Loom
- Date
- URL
- https://rewindex.com/company/loom/incidents/4twsgt1wdqky
Loom profileRecent Loom incidentsAll outages on September 12, 2025Loom in September 2025MarkdownJSON