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ChangesLoomIssue with Loom Meeting Recordings in Zoom

Loom: Major incident: Issue with Loom Meeting Recordings in Zoom

Major incidentoutage (model (Jev), 99%)Changed Detected loom.status.atlassian.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Loom removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Issue with Loom Meeting Recordings in Zoom
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-09-12 22:14 UTC
AddedResolved time#5
Before: not present
After: 2025-09-12 22:14 UTC
AddedAffected components#6
Before: not present
After: Recording
AddedUpdatemonitoring#7
Before: not present
After: From 5:03 AM ET to 4:15 PM ET, some customers were unable to record Zoom meetings using Loom Meeting Recordings. Attempts made during this time may appear in your library but will not be playable, as no recording was captured. Unfortunately, these recordings cannot be recovered. We have released a fix and we are monitoring recovery.
AddedUpdateresolved#8
Before: not present
After: The issue has been resolved and the service is operating normally.

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History of this incident

Friday, September 12, 2025

1 incident change

Cite this

Major incident: Issue with Loom Meeting Recordings in Zoom on Loom’s status page, changed 2025-09-12 22:14 UTC (change 1 of 1).

Title
Major incident: Issue with Loom Meeting Recordings in Zoom
Vendor
Loom
Date
URL
https://rewindex.com/change/i705d8a3afe33e3

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