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LogRocket: Ingestion outage

Impact: majorStatus: resolvedStarted Resolved (2.0 h)5 updatesSource: stspg.io (opens in new tab)
Summary

LogRocket reported a major ingestion outage affecting Alerts and Session Collection from 2022-03-04 18:42 UTC to 2022-03-04 20:44 UTC, lasting 2 h 2 min. New-data ingestion was delayed during a primary database issue; ingestion recovered at 19:26 UTC, but alerting remained impacted at 19:45 UTC before systems returned to normal.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Session CollectionAlerts

Timeline of updates

  1. investigating

    We are working with our vendor to investigate an issue with our primary database. Ingestion of new data is currently delayed.

  2. monitoring

    Ingestion of new data has recovered. We are continuing to work with our vendor to better understand the failure and monitor for continued success throughout the day.

  3. monitoring

    We are continuing to monitor for any further issues.

  4. monitoring

    We are continuing to monitor for any further issues- alerting is impacted while we work towards a resolution

  5. resolved

    We are continuing to monitor but systems have returned to normal at this time.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). LogRocket profile · Recent LogRocket incidents · Markdown · JSON