Companies/LlamaIndex/Incidents

LlamaIndex: Issue creating new index

Affected components: LlamaCloud - LlamaCloud Public APILlamaParse APILlamaCloud (EU) - LlamaCloud APILlamaParse API

Timeline of updates

1. identified2025-04-10 03:38 UTC

   Partial outage in indexing. New index creation is impacted (displaying success but failing silently). Existing indexes are not impacted.

2. identified2025-04-10 04:52 UTC

   Issue is now resolved.

3. resolved2025-04-10 04:54 UTC

   This incident has been resolved.

Changes Rewindex caught on this incident

• Apr 10, 2025Major incident: Issue creating new index

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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