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Lightstep (ServiceNow Cloud Observability): Lightstep web application is unavailable

CriticalStatus: resolvedStarted Resolved (2.3 h)6 updatesstspg.io (opens in new tab)

Affected components: Observability - Third-Party Notification Methods - Slack MessagingSlack MessagingObservability - Third-Party Notification Methods - Slack ConnectionsSlack ConnectionsObservability - Web UI - DashboardsUS - DashboardsObservability - APIUS - Observability - APIObservability - Web UI - Service DirectoryUS - Service DirectoryObservability - Web UI - NotebooksUS - NotebooksObservability - Third-Party Notification Methods - Slack Apps/IntegrationsSlack Apps/IntegrationsObservability - Third-Party Notification Methods - PagerDuty Events APIPagerDuty Events APIObservability - Web UI - ExplorerUS - ExplorerObservability - Alerting - Metric alertingUS - Unified AlertingObservability - Alerting - Trace alertingUS - Streams AlertingObservability - Web UI - Change IntelligenceUS - Change Intelligence

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. investigating

    We are continuing to actively investigate this issue.

  3. investigating

    We are continuing to actively investigate this issue.

  4. investigating

    We are continuing to actively investigate this issue.

  5. monitoring

    A fix has been implemented and we are monitoring the results.

  6. resolved

    This incident has been resolved.

Changes Rewindex caught on this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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