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CompaniesKnockIncidents

Knock: Sockets service impaired

MajorStatus: resolvededitedStarted Resolved (1.6 h)4 updatesstatus.knock.app (opens in new tab)
Summary

Knock reported a major Sockets service impairment starting 2026-10-29 23:30 UTC: new connections to in-app feeds and guides via api.knock.app may fail. Normal API operations and notification delivery were unaffected. The incident remained open when archived, open for 0 min at the last update; Knock was investigating and working to restore service.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: In-app feeds and guidesIn-app feeds and guides

Timeline of updates

  1. investigating

    New connections to in-app feeds and guides may be failing when connecting to api.knock.app. We are investigating and working on restoring service.

    Normal API operations and notification delivery remain unaffected.

  2. identified

    We've identified the issue with the service and are actively working on a fix.

  3. monitoring

    A fix has been implemented, and we're currently monitoring the service.

  4. resolved

    This incident has now been resolved and the service is now fully operational.

Changes Rewindex caught on this incident

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on status.knock.app (opens in new tab).

Cite this

Status incident (vendor impact label: major) posted by Knock, started 2026-10-29 23:30 UTC, resolved after 1.6 h, 4 update(s); edited after publishing.

Title
Sockets service impaired
Vendor
Knock
Date
URL
https://rewindex.com/company/knock/incidents/01M64ZZXHP05BAM2A0KKH9JV9R

Knock profileRecent Knock incidentsAll outages on October 29, 2026Knock in October 2026MarkdownJSON