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Keeper change history: Login errors in US region

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27Major incident
When (UTC)ChangeKind
Major incident: Login errors in US region
Keeper reported a major US-region login outage affecting Keeper Admin Console (US) and Keeper Web Vault (US), starting 2025-02-10 17:30 UTC and resolved at 2025-02-10 17:49 UTC (19 min). The postmortem attributed failed new login sessions to a database lock in the primary writer instance and said the issue resolved without intervention; a backend update was planned.
Major incident