Jira: Site loading errors for some customers
Timeline of updates
- resolved
Between 01:00 UTC and 02:00 UTC, some customers experienced issues with site loading for Jira Service Management and Jira. The root cause was related to an RDS saturation. We have deployed a fix to mitigate the issue and verified that the services have recovered. The conditions that caused the bug have been addressed. The issue has been resolved, and the service is operating normally.
From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Jira, started 2024-08-27 03:56 UTC, resolved after 3.9 h, 1 update(s).
- Title
- Site loading errors for some customers
- Vendor
- Jira
- Date
- URL
- https://rewindex.com/company/jira/incidents/vcpmyrvy8d9z
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