rewindex

CompaniesJiraIncidents

Jira: previews are not available in some cases

MinorStatus: resolvedStarted Resolved (5.2 h)1 updatejira-software.status.atlassian.com (opens in new tab)

Timeline of updates

  1. resolved

    Between 07:50 UTC to 11:31 UTC, some customers experienced previews of attachments unavailable for Confluence, Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery. We have deployed a fix to mitigate the issue and have verified that the services have recovered. The conditions that cause the bug have been addressed and we're actively working on a permanent fix. The issue has been resolved and the service is operating normally.

From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Jira, started 2024-11-22 11:11 UTC, resolved after 5.2 h, 1 update(s).

Title
previews are not available in some cases
Vendor
Jira
Date
URL
https://rewindex.com/company/jira/incidents/5tnv3q22xd5q

Jira profileRecent Jira incidentsAll outages on November 22, 2024Jira in November 2024MarkdownJSON