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Jira: Media Service issues in Jira/Confluence Cloud & Bitbucket pipelines

MinorStatus: resolvedStarted Resolved (1.1 h)1 updatejira-software.status.atlassian.com (opens in new tab)

Timeline of updates

  1. resolved

    Between 16:43 UTC to 19:18 UTC, we experienced Media Service was failing to process new files which impacted Jira/Confluence Cloud & Bitbucket pipelines customers. The issue has now been resolved and the service is operating normally.

From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Jira, started 2019-03-01 18:53 UTC, resolved after 1.1 h, 1 update(s).

Title
Media Service issues in Jira/Confluence Cloud & Bitbucket pipelines
Vendor
Jira
Date
URL
https://rewindex.com/company/jira/incidents/53nwgn1qcv8h

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