# Jira: Media Service issues in  Jira/Confluence Cloud & Bitbucket pipelines

> Jira status incident “Media Service issues in Jira/Confluence Cloud & Bitbucket pipelines” on 2019-03-01: impact minor (vendor’s label), 1.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/53nwgn1qcv8h
Last updated: 2019-03-01T19:56:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-03-01 18:53 UTC · Resolved: 2019-03-01 19:56 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/53nwgn1qcv8h](https://jira-software.status.atlassian.com/incidents/53nwgn1qcv8h)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2019-03-01 19:56 UTC: Between 16:43 UTC to 19:18 UTC, we experienced Media Service was failing to process new files which impacted Jira/Confluence Cloud & Bitbucket pipelines customers. The issue has now been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Jira, started 2019-03-01 18:53 UTC, resolved after 1.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/53nwgn1qcv8h
- Citation: Jira, “Media Service issues in  Jira/Confluence Cloud & Bitbucket pipelines” (2019-03-01 18:53 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/53nwgn1qcv8h (CC BY 4.0).
- Markdown link: `[Jira: Media Service issues in  Jira/Confluence Cloud & Bitbucket pipelines (2019-03-01)](https://rewindex.com/company/jira/incidents/53nwgn1qcv8h)`


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Canonical: https://rewindex.com/company/jira/incidents/53nwgn1qcv8h · Markdown: https://rewindex.com/company/jira/incidents/53nwgn1qcv8h.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/53nwgn1qcv8h · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:49:16.361Z