Jira: No Jira or Confluence product connected to accounts
Timeline of updates
- resolved
Between 00:05 UTC to 12:58 UTC, we experienced an issue where some accounts don't see their subscribed products connected to their accounts for Jira and Confluence Cloud customers. The issue has been resolved and the service is operating normally.
From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Jira, started 2020-03-17 11:44 UTC, resolved after 1.3 h, 1 update(s).
- Title
- No Jira or Confluence product connected to accounts
- Vendor
- Jira
- Date
- URL
- https://rewindex.com/company/jira/incidents/4rstk9lzhvvv
Jira profileRecent Jira incidentsAll outages on March 17, 2020Jira in March 2020MarkdownJSON