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Jira: For some Connect apps with web items and target type dialog are not opening correctly

No impact listedStatus: resolvedStarted Resolved (1.6 h)1 updatejira-software.status.atlassian.com (opens in new tab)

Timeline of updates

  1. resolved

    Between 13th September 11:00pm UTC and 22 September 3:03am UTC, we experienced that dialogs were not opening in web items of Connect apps installed in Jira Software Cloud. The issue has been resolved and the service is operating normally.

From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Jira, started 2023-09-22 02:13 UTC, resolved after 1.6 h, 1 update(s).

Title
For some Connect apps with web items and target type dialog are not opening correctly
Vendor
Jira
Date
URL
https://rewindex.com/company/jira/incidents/4hkpj600v03j

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