# Jira: For some Connect apps with web items and target type dialog are not opening correctly

> Jira status incident “For some Connect apps with web items and target type dialog are not opening correctly” on 2023-09-22: impact none (vendor’s label), 1.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/4hkpj600v03j
Last updated: 2023-09-22T03:46:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-09-22 02:13 UTC · Resolved: 2023-09-22 03:46 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/4hkpj600v03j](https://jira-software.status.atlassian.com/incidents/4hkpj600v03j)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2023-09-22 03:46 UTC: Between 13th September 11:00pm UTC and 22 September 3:03am UTC, we experienced that dialogs were not opening in web items of Connect apps installed in Jira Software Cloud. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Jira, started 2023-09-22 02:13 UTC, resolved after 1.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/4hkpj600v03j
- Citation: Jira, “For some Connect apps with web items and target type dialog are not opening correctly” (2023-09-22 02:13 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/4hkpj600v03j (CC BY 4.0).
- Markdown link: `[Jira: For some Connect apps with web items and target type dialog are not opening correctly (2023-09-22)](https://rewindex.com/company/jira/incidents/4hkpj600v03j)`


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Canonical: https://rewindex.com/company/jira/incidents/4hkpj600v03j · Markdown: https://rewindex.com/company/jira/incidents/4hkpj600v03j.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/4hkpj600v03j · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:06:46.818Z