Jira: Jira Automation rules failed when sending out emails
Timeline of updates
- resolved
Between 23:25 UTC and 23:46 UTC on 2nd November, we encountered a problem where automation rules in Jira that send out emails failed for certain customers. This was caused by spam-protection limits being incorrectly applied to the legitimate sending of emails. The issue has been resolved and the service is operating normally.
From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Jira, started 2023-11-02 23:25 UTC, resolved after 0 min, 1 update(s).
- Title
- Jira Automation rules failed when sending out emails
- Vendor
- Jira
- Date
- URL
- https://rewindex.com/company/jira/incidents/457h7qv2z8lp
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