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JFrog: JFrog Cloud Platform Unavailable (UI only) For Some Customers Due to Login Issues

Impact: criticalStatus: resolvedStarted Resolved (53 min)5 updatesSource: stspg.io (opens in new tab)
Summary

JFrog reported a critical UI-login outage for some customers in APAC - SouthEast1 (Singapore) - AWS, Europe - West2 (London) - GCP, and US - West (California) - Azure. It started 2025-03-05 13:49 UTC and was resolved at 2025-03-05 14:42 UTC (52 min); JFrog reported implementing a fix.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: APAC - SouthEast1 (Singapore) - AWS - Web UIWeb UIEurope - West2 (London) - GCP - Web UIWeb UIUS - West (California) - Azure - Web UIWeb UI

Timeline of updates

  1. investigating

    We are investigating an availability issue that is impacting some JFrog Cloud Platform customers. Should Impact only UI logins. We will provide more details within the next hour.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. investigating

    We are currently investigating this issue.

  4. monitoring

    A fix has been implemented and we are monitoring the results.

  5. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). JFrog profile · Recent JFrog incidents · Markdown · JSON