# JFrog: JFrog Cloud Platform Unavailable (UI only) For Some Customers Due to Login Issues

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-03-05 13:49 UTC · Resolved: 2025-03-05 14:42 UTC · Duration: 53 min
- Updates: 5 · Affected components: APAC - SouthEast1 (Singapore) - AWS - Web UI, Web UI, Europe - West2 (London) - GCP - Web UI, Web UI, US - West (California) - Azure - Web UI, Web UI
- [Vendor status page: https://stspg.io/401r30m8mhq0](https://stspg.io/401r30m8mhq0)
- [Company: JFrog](https://rewindex.com/company/jfrog.md)

## Summary

JFrog reported a critical UI-login outage for some customers in APAC - SouthEast1 (Singapore) - AWS, Europe - West2 (London) - GCP, and US - West (California) - Azure. It started 2025-03-05 13:49 UTC and was resolved at 2025-03-05 14:42 UTC (52 min); JFrog reported implementing a fix. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-03-05 13:49 UTC: We are investigating an availability issue that is impacting some JFrog Cloud Platform customers. Should Impact only UI logins. We will provide more details within the next hour.
- **monitoring** 2025-03-05 14:35 UTC: A fix has been implemented and we are monitoring the results.
- **investigating** 2025-03-05 14:35 UTC: We are currently investigating this issue.
- **monitoring** 2025-03-05 14:36 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-03-05 14:42 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-03-05 13:49 UTC: [Critical incident: JFrog Cloud Platform Unavailable (UI only) For Some Customers Due to Login Issues](https://rewindex.com/change/i0e4dd5a6b93167.md)


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Canonical: https://rewindex.com/company/jfrog/incidents/plqjnc64yl9v · Markdown: https://rewindex.com/company/jfrog/incidents/plqjnc64yl9v.md · JSON: https://rewindex.com/api/v1/companies/jfrog/incidents/plqjnc64yl9v · Generated 2026-10-18T11:28:37.120Z