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JFrog: JFrog platform services outage affecting a subset of customers in Azure US East region due to infrastructure issues

Impact: criticalStatus: resolvedStarted Resolved (5.4 h)4 updatesSource: stspg.io (opens in new tab)
Summary

JFrog reported a critical platform services outage affecting a subset of customers in Azure US East (Virginia), attributed to infrastructure issues. It started at 2024-12-31 02:41 UTC and lasted 5 h 22 min, affecting Artifactory, Distribution, Pipelines, Security services, Webhook and Web UI. A fix was implemented; the incident was resolved at 2024-12-31 08:03 UTC.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: ArtifactoryUS - East (Virginia) - Azure - ArtifactoryUS - East (Virginia) - Azure - WebhookWebhookSecurity - JASUS - East (Virginia) - Azure - Security - JASDistributionUS - East (Virginia) - Azure - DistributionSecurity - RuntimeUS - East (Virginia) - Azure - Security - RuntimeSecurity - XrayUS - East (Virginia) - Azure - Security - XraySecurity - CurationUS - East (Virginia) - Azure - Security - CurationUS - East (Virginia) - Azure - Web UIWeb UIPipelinesUS - East (Virginia) - Azure - PipelinesSecurity - CatalogUS - East (Virginia) - Azure - Security - Catalog

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. monitoring

    We are continuing to monitor for any further issues.

  4. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). JFrog profile · Recent JFrog incidents · Markdown · JSON