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JFrog: JFrog Xray services intermittent outage affecting a subset of customers in AWS US East and EUC Regions

Impact: majorStatus: resolvedStarted Resolved (1.1 h)5 updatesSource: stspg.io (opens in new tab)
Summary

JFrog Xray experienced a major intermittent outage affecting a subset of customers in AWS US East1 (N. Virginia) and Europe - Central1 (Frankfurt). It started at 2024-07-03 12:25 UTC and was resolved at 2024-07-03 13:33 UTC, lasting 1 h 8 min; JFrog reported implementing a fix.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: US - East1 (N. Virginia) - AWS - XrayEurope - Central1 (Frankfurt) - AWS - Xray

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. identified

    We are continuing to work on a fix for this issue.

  4. monitoring

    A fix has been implemented and we are monitoring the results.

  5. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). JFrog profile · Recent JFrog incidents · Markdown · JSON