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JFrog: JFrog platform services brief outage affecting a subset of AWS US West2 region customers

Impact: majorStatus: resolvedStarted Resolved (33 min)2 updatesSource: stspg.io (opens in new tab)
Summary

JFrog reported a major outage affecting a subset of AWS US West2 customers, who lost platform connectivity due to an unplanned infrastructure anomaly affecting an internal network. The incident ran from 2025-05-30 19:06 UTC to 2025-05-30 19:39 UTC (32 min); JFrog confirmed all services were back online and fully operational.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Security - XrayUS - West1 (California) - AWS - Security - XraySecurity - JASUS - West1 (California) - AWS - Security - JASUS - West1 (California) - AWS - WebhookWebhookDistributionUS - West1 (California) - AWS - DistributionSecurity - CatalogUS - West1 (California) - AWS - Security - CatalogUS - West1 (California) - AWS - Web UIWeb UISecurity - RuntimeUS - West1 (California) - AWS - Security - RuntimeArtifactoryUS - West1 (California) - AWS - ArtifactorySecurity - CurationUS - West1 (California) - AWS - Security - Curation

Timeline of updates

  1. monitoring

    Due to an unplanned infrastructure anomaly, an internal network was affected and a subset of US West 2 customers experienced a loss of connection to the platform. Currently all the services are back online

  2. resolved

    All Services are back online & fully operational

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). JFrog profile · Recent JFrog incidents · Markdown · JSON