# JFrog: JFrog platform services brief outage affecting a subset of AWS US West2 region customers

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-05-30 19:06 UTC · Resolved: 2025-05-30 19:39 UTC · Duration: 33 min
- Updates: 2 · Affected components: Security - Xray, US - West1 (California) - AWS - Security - Xray, Security - JAS, US - West1 (California) - AWS - Security - JAS, US - West1 (California) - AWS - Webhook, Webhook, Distribution, US - West1 (California) - AWS - Distribution, Security - Catalog, US - West1 (California) - AWS - Security - Catalog, US - West1 (California) - AWS - Web UI, Web UI, Security - Runtime, US - West1 (California) - AWS - Security - Runtime, Artifactory, US - West1 (California) - AWS - Artifactory, Security - Curation, US - West1 (California) - AWS - Security - Curation
- [Vendor status page: https://stspg.io/mlq3g92h25cz](https://stspg.io/mlq3g92h25cz)
- [Company: JFrog](https://rewindex.com/company/jfrog.md)

## Summary

JFrog reported a major outage affecting a subset of AWS US West2 customers, who lost platform connectivity due to an unplanned infrastructure anomaly affecting an internal network. The incident ran from 2025-05-30 19:06 UTC to 2025-05-30 19:39 UTC (32 min); JFrog confirmed all services were back online and fully operational. _(machine-written, sol)_
## Timeline of updates

- **monitoring** 2025-05-30 19:06 UTC: Due to an unplanned infrastructure anomaly, an internal network was affected and a subset of US West 2 customers experienced a loss of connection to the platform. Currently all the services are back online
- **resolved** 2025-05-30 19:39 UTC: All Services are back online & fully operational

## Rewindex changes for this incident

- 2025-05-30 19:06 UTC: [Major incident: JFrog platform services brief outage affecting a subset of AWS US West2 region customers](https://rewindex.com/change/i69b5afbc969ff3.md)


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Canonical: https://rewindex.com/company/jfrog/incidents/9hzgl41blsyd · Markdown: https://rewindex.com/company/jfrog/incidents/9hzgl41blsyd.md · JSON: https://rewindex.com/api/v1/companies/jfrog/incidents/9hzgl41blsyd · Generated 2026-10-18T11:34:45.929Z