Changes / JFrog / JFrog platform services brief outage affecting a subset of AWS US West2 region customers
JFrog: Major incident: JFrog platform services brief outage affecting a subset of AWS US West2 region customers
Summary
JFrog reported a major outage affecting a subset of AWS US West2 customers, who lost platform connectivity due to an unplanned infrastructure anomaly affecting an internal network. The incident ran from 2025-05-30 19:06 UTC to 2025-05-30 19:39 UTC (32 min); JFrog confirmed all services were back online and fully operational.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: JFrog platform services brief outage affecting a subset of AWS US West2 region customers
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-05-30 19:06 UTC
Before: not present
After: 2025-05-30 19:39 UTC
Before: not present
After: Artifactory, Distribution, Security - Catalog, Security - Curation, Security - JAS, Security - Runtime, Security - Xray, US - West1 (California) - AWS - Artifactory, US - West1 (California) - AWS - Distribution, US - West1 (California) - AWS - Security - Catalog, US - West1 (California) - AWS - Security - Curation, US - West1 (California) - AWS - Security - JAS, US - West1 (California) - AWS - Security - Runtime, US - West1 (California) - AWS - Security - Xray, US - West1 (California) - AWS - Webhook, US - West1 (California) - AWS - Web UI, Webhook, Web UI
Before: not present
After: Due to an unplanned infrastructure anomaly, an internal network was affected and a subset of US West 2 customers experienced a loss of connection to the platform. Currently all the services are back online
Before: not present
After: All Services are back online & fully operational
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: JFrog platform services brief outage affecting a subset of AWS US West2 region customers (this change) JFrog reported a major outage affecting a subset of AWS US West2 customers, who lost platform connectivity due to an unplanned infrastructure anomaly affecting an internal network. The incident ran from 2025-05-30 19:06 UTC to 2025-05-30 19:39 UTC (32 min); JFrog confirmed all services were back online and fully operational. | Major incident |