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JFrog: Critical JFrog Cloud Platform Database Incident affecting Xray service on Azure USE

Impact: majorStatus: resolvedStarted Resolved (57 min)5 updatesSource: stspg.io (opens in new tab)
Summary

JFrog reported a major Xray outage affecting some customers in US - East (Virginia) on Azure, starting 2025-09-07 12:42 UTC and resolved at 2025-09-07 13:39 UTC (56 min). JFrog attributed the outage to database maintenance, worked with Azure, and reported implementing a fix at 13:04 UTC.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Security - XrayUS - East (Virginia) - Azure - Security - Xray

Timeline of updates

  1. identified

    Due to a database maintenance JFrog customers could experience a brief outage for some JFrog Cloud Platform customers.

  2. identified

    Issue has been identified and we are working with Azure to resolve the issue

  3. identified

    We are continuing to work on a fix for this issue.

  4. monitoring

    A fix has been implemented and we are monitoring the results.

  5. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). JFrog profile · Recent JFrog incidents · Markdown · JSON