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Iterable: Issue With Dynamic Content For InApp Messages

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestspg.io (opens in new tab)

Affected components: Global Campaign Sends

Timeline of updates

  1. resolved

    Today, November 14th around 5:00 am PST, Iterable was alerted to an issue where inApp campaigns were not rendering handlebars correctly.

    Iterable engineers began investigating the issue and identified the cause of the issue had started around 10:00 am PST on November 13th. Once they deployed their fix today at 7:30 am PST handlebars began rendering correctly again for all in App campaigns.

    During this impact window customers may have also seen issues with in App messages not sending / being fetched correctly in regards to dynamic content not being available. If you have any additional questions or think you may have been impacted please reach out to support@iterable.com

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Iterable, started 2024-11-14 17:45 UTC, resolved after 0 min, 1 update(s).

Title
Issue With Dynamic Content For InApp Messages
Vendor
Iterable
Date
URL
https://rewindex.com/company/iterable/incidents/qkq9nsj1zvqw

Iterable profileRecent Iterable incidentsAll outages on November 14, 2024Iterable in November 2024MarkdownJSON