# Iterable: Issue With Dynamic Content For InApp Messages

> Iterable status incident “Issue With Dynamic Content For InApp Messages” on 2024-11-14: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/iterable/incidents/qkq9nsj1zvqw
Last updated: 2024-11-14T17:45:48Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-11-14 17:45 UTC · Resolved: 2024-11-14 17:45 UTC · Duration: 0 min
- Updates: 1 · Affected components: Global Campaign Sends
- [Vendor status page: https://stspg.io/tdyk1r1msywm](https://stspg.io/tdyk1r1msywm)
- [Company: Iterable](https://rewindex.com/company/iterable.md)

## Timeline of updates

- **resolved** 2024-11-14 17:45 UTC: Today, November 14th around 5:00 am PST, Iterable was alerted to an issue where inApp campaigns were not rendering handlebars correctly. Iterable engineers began investigating the issue and identified the cause of the issue had started around 10:00 am PST on November 13th. Once they deployed their fix today at 7:30 am PST handlebars began rendering correctly again for all in App campaigns. During this impact window customers may have also seen issues with in App messages not sending / being fetched correctly in regards to dynamic content not being available.  If you have any additional questions or think you may have been impacted please reach out to support@iterable.com

## Cite this

Status incident (vendor impact label: none) posted by Iterable, started 2024-11-14 17:45 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/iterable/incidents/qkq9nsj1zvqw
- Citation: Iterable, “Issue With Dynamic Content For InApp Messages” (2024-11-14 17:45 UTC). Archived by Rewindex: https://rewindex.com/company/iterable/incidents/qkq9nsj1zvqw (CC BY 4.0).
- Markdown link: `[Iterable: Issue With Dynamic Content For InApp Messages (2024-11-14)](https://rewindex.com/company/iterable/incidents/qkq9nsj1zvqw)`


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Canonical: https://rewindex.com/company/iterable/incidents/qkq9nsj1zvqw · Markdown: https://rewindex.com/company/iterable/incidents/qkq9nsj1zvqw.md · JSON: https://rewindex.com/api/v1/companies/iterable/incidents/qkq9nsj1zvqw · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:46:55.755Z