Iterable: InApp message endpoint experiencing elevated error rates
Timeline of updates
- resolved
The getMessages API endpoint has been stable since 5:44pm PST. The Engineering team provisioned additional resources to support the spike in holiday traffic. The added capacity will remain in place throughout the weekend, with continued monitoring through next week. This incident is now resolved. Please reach out to Support if there are further issues.
From Iterable’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.iterable.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Iterable, started 2022-12-23 01:18 UTC, resolved after 1.9 h, 1 update(s).
- Title
- InApp message endpoint experiencing elevated error rates
- Vendor
- Iterable
- Date
- URL
- https://rewindex.com/company/iterable/incidents/jg37mydf8ppl
Iterable profileRecent Iterable incidentsAll outages on December 23, 2022Iterable in December 2022MarkdownJSON