# Iterable: InApp message endpoint experiencing elevated error rates

> Iterable status incident “InApp message endpoint experiencing elevated error rates” on 2022-12-23: impact minor (vendor’s label), 1.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/iterable/incidents/jg37mydf8ppl
Last updated: 2022-12-23T03:09:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-12-23 01:18 UTC · Resolved: 2022-12-23 03:09 UTC · Duration: 1.9 h
- Updates: 1
- [Vendor status page: https://status.iterable.com/incidents/jg37mydf8ppl](https://status.iterable.com/incidents/jg37mydf8ppl)
- [Company: Iterable](https://rewindex.com/company/iterable.md)

## Timeline of updates

- **resolved** 2022-12-23 03:09 UTC: The getMessages API endpoint has been stable since 5:44pm PST. The Engineering team provisioned additional resources to support the spike in holiday traffic. The added capacity will remain in place throughout the weekend, with continued monitoring through next week. This incident is now resolved. Please reach out to Support if there are further issues.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Iterable, started 2022-12-23 01:18 UTC, resolved after 1.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/iterable/incidents/jg37mydf8ppl
- Citation: Iterable, “InApp message endpoint experiencing elevated error rates” (2022-12-23 01:18 UTC). Archived by Rewindex: https://rewindex.com/company/iterable/incidents/jg37mydf8ppl (CC BY 4.0).
- Markdown link: `[Iterable: InApp message endpoint experiencing elevated error rates (2022-12-23)](https://rewindex.com/company/iterable/incidents/jg37mydf8ppl)`


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Canonical: https://rewindex.com/company/iterable/incidents/jg37mydf8ppl · Markdown: https://rewindex.com/company/iterable/incidents/jg37mydf8ppl.md · JSON: https://rewindex.com/api/v1/companies/iterable/incidents/jg37mydf8ppl · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:14:25.055Z