Companies/imgix/Incidents

imgix: Unable to connect to dashboard

Affected components: Web Administration Tools

Timeline of updates

1. investigating2024-10-10 18:44 UTC

   We are investigating issues with connecting to the imgix dashboard (https://dashboard.imgix.com). The imgix APIs are not affected by this incident.

2. identified2024-10-10 18:55 UTC

   We have identified the issue and are working on a fix for logging into the dashboard. The imgix APIs (Rendering, Video and the Management API) are all working normally.

3. monitoring2024-10-10 19:40 UTC

   A fix has been implemented, restoring access to the dashboard. We are monitoring the results.

4. resolved2024-10-10 20:29 UTC

   This incident is resolved.

Changes Rewindex caught on this incident

• Oct 10, 2024Major incident: Unable to connect to dashboard

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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