Rewindex

ChangesimgixUnable to connect to dashboard

imgix: Major incident: Unable to connect to dashboard

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what imgix removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Unable to connect to dashboard
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-10-10 18:44 UTC
AddedResolved time#5
Before: not present
After: 2024-10-10 20:29 UTC
AddedAffected components#6
Before: not present
After: Web Administration Tools
AddedUpdateinvestigating#7
Before: not present
After: We are investigating issues with connecting to the imgix dashboard (https://dashboard.imgix.com). The imgix APIs are not affected by this incident.
AddedUpdateidentified#8
Before: not present
After: We have identified the issue and are working on a fix for logging into the dashboard. The imgix APIs (Rendering, Video and the Management API) are all working normally.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented, restoring access to the dashboard. We are monitoring the results.
AddedUpdateresolved#10
Before: not present
After: This incident is resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Thursday, October 10, 2024

1 incident change

All imgix changesimgix profileMarkdownJSON