imgix: Increased errors for new render requests (Rendering & Legacy video APIs)
Affected components: Rendering Infrastructure
Timeline of updates
- investigating
We are currently investigating increased 5xx errors for new image and legacy video render requests.
- identified
We have identified a correlation with an ongoing Google Cloud incident, which reports degradation for VM services in multiple locations. We continue monitoring errors rates and updates from Google Cloud.
- identified
We are seeing a large reduction in error rates. We will continue to monitor for updates.
- monitoring
Error rates have subsided to normal levels. We will continue to monitor for updates.
- resolved
This incident has been resolved.
Changes Rewindex caught on this incident
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).