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ChangesimgixIncreased errors for new render requests (Rendering & Legacy video APIs)

imgix: Major incident: Increased errors for new render requests (Rendering & Legacy video APIs)

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what imgix removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Increased errors for new render requests (Rendering & Legacy video APIs)
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-06-04 14:44 UTC
AddedResolved time#5
Before: not present
After: 2026-06-04 16:54 UTC
AddedAffected components#6
Before: not present
After: Rendering Infrastructure
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating increased 5xx errors for new image and legacy video render requests.
AddedUpdateidentified#8
Before: not present
After: We have identified a correlation with an ongoing Google Cloud incident, which reports degradation for VM services in multiple locations. We continue monitoring errors rates and updates from Google Cloud.
AddedUpdateidentified#9
Before: not present
After: We are seeing a large reduction in error rates. We will continue to monitor for updates.
AddedUpdatemonitoring#10
Before: not present
After: Error rates have subsided to normal levels. We will continue to monitor for updates.
AddedUpdateresolved#11
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

Archive proof

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How the archive is checked, and what it cannot prove.

Rewindex captured this after the last checkpoint; the next run (00:41 UTC) commits it.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

History of this incident

Thursday, June 4

1 incident change

All imgix changesimgix profileMarkdownJSON