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HubSpot: Some customers with recently updated Marketplace themes experienced issues with CMS content

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.hubspot.com (opens in new tab)

Timeline of updates

  1. resolved

    Beginning at 11:36 AM ET on August 3, 2021, some customers experienced issues with CMS pages using recently updated Marketplace themes. This was caused by an issue with the Marketplace update process, which resulted in formatting issues or missing content within modules on live content. As of 2:40 PM ET on August 5, 2021, we addressed the root cause of the issue and restored most impacted pages. Select pages were not restored in order to prevent overriding updates made by customers. Customers can contact our Support team for assistance.

From HubSpot’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.hubspot.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by HubSpot, started 2021-08-03 15:30 UTC, resolved after 0 min, 1 update(s).

Title
Some customers with recently updated Marketplace themes experienced issues with CMS content
Vendor
HubSpot
Date
URL
https://rewindex.com/company/hubspot/incidents/jcyg5k0q9xhv

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