# HubSpot: Some customers with recently updated Marketplace themes experienced issues with CMS content

> HubSpot status incident “Some customers with recently updated Marketplace themes experienced issues with CMS content” on 2021-08-03: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hubspot/incidents/jcyg5k0q9xhv
Last updated: 2021-08-03T15:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-08-03 15:30 UTC · Resolved: 2021-08-03 15:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.hubspot.com/incidents/jcyg5k0q9xhv](https://status.hubspot.com/incidents/jcyg5k0q9xhv)
- [Company: HubSpot](https://rewindex.com/company/hubspot.md)

## Timeline of updates

- **resolved** 2021-08-03 15:30 UTC: Beginning at 11:36 AM ET on August 3, 2021, some customers experienced issues with CMS pages using recently updated Marketplace themes. This was caused by an issue with the Marketplace update process, which resulted in formatting issues or missing content within modules on live content. As of 2:40 PM ET on August 5, 2021, we addressed the root cause of the issue and restored most impacted pages. Select pages were not restored in order to prevent overriding updates made by customers. Customers can contact our Support team for assistance.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by HubSpot, started 2021-08-03 15:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hubspot/incidents/jcyg5k0q9xhv
- Citation: HubSpot, “Some customers with recently updated Marketplace themes experienced issues with CMS content” (2021-08-03 15:30 UTC). Archived by Rewindex: https://rewindex.com/company/hubspot/incidents/jcyg5k0q9xhv (CC BY 4.0).
- Markdown link: `[HubSpot: Some customers with recently updated Marketplace themes experienced issues with CMS content (2021-08-03)](https://rewindex.com/company/hubspot/incidents/jcyg5k0q9xhv)`


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Canonical: https://rewindex.com/company/hubspot/incidents/jcyg5k0q9xhv · Markdown: https://rewindex.com/company/hubspot/incidents/jcyg5k0q9xhv.md · JSON: https://rewindex.com/api/v1/companies/hubspot/incidents/jcyg5k0q9xhv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:15:29.412Z