Hotjar: Incident Report - Recordings not loading within Hotjar interface.
Timeline of updates
- resolved
Our engineers identified an issue which caused recordings not to load within the Hotjar interface. This issue was fully resolved at 14:45 CEST. The issue caused no impact to user data and websites. Our engineers will be upgrading our internal integration tests to ensure this particular issue can be detected prior to any new features being deployed.
From Hotjar’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.hotjar.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Hotjar, started 2016-08-25 12:00 UTC, resolved after 0 min, 1 update(s).
- Title
- Incident Report - Recordings not loading within Hotjar interface.
- Vendor
- Hotjar
- Date
- URL
- https://rewindex.com/company/hotjar/incidents/ycqmmrd5dzwj
Hotjar profileRecent Hotjar incidentsAll outages on August 25, 2016Hotjar in August 2016MarkdownJSON