# Hotjar: Incident Report - Recordings not loading within Hotjar interface.

> Hotjar status incident “Incident Report - Recordings not loading within Hotjar interface.” on 2016-08-25: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/ycqmmrd5dzwj
Last updated: 2016-08-25T12:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2016-08-25 12:00 UTC · Resolved: 2016-08-25 12:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/ycqmmrd5dzwj](https://status.hotjar.com/incidents/ycqmmrd5dzwj)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2016-08-25 12:00 UTC: Our engineers identified an issue which caused recordings not to load within the Hotjar interface. This issue was fully resolved at 14:45 CEST. The issue caused no impact to user data and websites. Our engineers will be upgrading our internal integration tests to ensure this particular issue can be detected prior to any new features being deployed.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2016-08-25 12:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/ycqmmrd5dzwj
- Citation: Hotjar, “Incident Report - Recordings not loading within Hotjar interface.” (2016-08-25 12:00 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/ycqmmrd5dzwj (CC BY 4.0).
- Markdown link: `[Hotjar: Incident Report - Recordings not loading within Hotjar interface. (2016-08-25)](https://rewindex.com/company/hotjar/incidents/ycqmmrd5dzwj)`


---
Canonical: https://rewindex.com/company/hotjar/incidents/ycqmmrd5dzwj · Markdown: https://rewindex.com/company/hotjar/incidents/ycqmmrd5dzwj.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/ycqmmrd5dzwj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:51:34.077Z