Hotjar: Hotjar Heatmaps not collecting mouse move data
Timeline of updates
- resolved
This incident has been resolved.
From Hotjar’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.hotjar.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Hotjar, started 2016-11-27 20:35 UTC, resolved after 58 min, 1 update(s).
- Title
- Hotjar Heatmaps not collecting mouse move data
- Vendor
- Hotjar
- Date
- URL
- https://rewindex.com/company/hotjar/incidents/wyzbz4l1tn7n
Hotjar profileRecent Hotjar incidentsAll outages on November 27, 2016Hotjar in November 2016MarkdownJSON