Companies / Hotjar / incidents

Hotjar: Insights sporadically unavailable

Timeline of updates

1. investigating2024-11-28 09:48 UTC

   We’re investigating an issue with a failing system that is causing sporadic maintenance mode messages to appear. Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com. Thanks for bearing with us!

2. identified2024-11-28 10:05 UTC

   The external service has recovered and normal operations have returned. We are monitoring the situation to ensure that everything is stable.

3. monitoring2024-11-28 10:07 UTC

   The external service has recovered and normal operations have returned. We are monitoring the situation to ensure that everything is stable.

4. resolved2024-11-28 10:24 UTC

   This incident is now resolved. Thanks for bearing with us!

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Hotjar profile · Recent Hotjar incidents · Markdown · JSON