# Hotjar: Insights sporadically unavailable

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-11-28 09:48 UTC · Resolved: 2024-11-28 10:24 UTC · Duration: 36 min
- Updates: 4
- [Vendor status page: https://stspg.io/nplkvrlzdmx1](https://stspg.io/nplkvrlzdmx1)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **investigating** 2024-11-28 09:48 UTC: We’re investigating an issue with a failing  system that is causing sporadic maintenance mode messages to appear. Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com. Thanks for bearing with us!
- **identified** 2024-11-28 10:05 UTC: The external service has recovered and normal operations have returned. We are monitoring the situation to ensure that everything is stable.
- **monitoring** 2024-11-28 10:07 UTC: The external service has recovered and normal operations have returned. We are monitoring the situation to ensure that everything is stable.
- **resolved** 2024-11-28 10:24 UTC: This incident is now resolved. Thanks for bearing with us!


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Canonical: https://rewindex.com/company/hotjar/incidents/mkyd319lfy7w · Markdown: https://rewindex.com/company/hotjar/incidents/mkyd319lfy7w.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/mkyd319lfy7w · Generated 2026-10-19T02:56:00.703Z