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Hotjar: Elevated latency causing slow performance

Impact: noneStatus: resolvedStarted Resolved (3.0 h)3 updatesSource: stspg.io (opens in new tab)

Timeline of updates

  1. investigating

    We're investigating an issue with elevated latency in our database, which may cause longer load times, slower processing of sessions, and other delays in Hotjar functions. Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com. Thanks for bearing with us!

  2. monitoring

    The database performance has returned to the expected levels. Our engineers will monitor the situation to ensure that everything is back to normal.

  3. resolved

    This incident is now resolved. Thanks for bearing with us!

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Hotjar profile · Recent Hotjar incidents · Markdown · JSON