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Hotjar: Sign-up flow leads to Survey creation instead of Overview page

Impact: noneStatus: resolvedStarted Resolved (3.0 h)3 updatesSource: stspg.io (opens in new tab)

Timeline of updates

  1. investigating

    We're investigating an issue where users will enter the Survey creation flow after signing up for a new account. Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com. Thanks for bearing with us!

  2. identified

    We've identified the root cause of this incident, and a fix is being developed! We'll post an update to let you know when we're deploying and monitoring the fix. Thanks again for bearing with us!

  3. resolved

    This incident is now resolved. Thanks for bearing with us!

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Hotjar profile · Recent Hotjar incidents · Markdown · JSON