Hotjar: Recording Highlight Clips and Heatmap Screenshots are not processing/being created
Timeline of updates
- resolved
Our engineers have deployed a fix for this issue, and the incident has been resolved! Thank you for your patience while we looked into this!
From Hotjar’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
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Cite this
Status incident (vendor impact label: none) posted by Hotjar, started 2022-08-16 17:40 UTC, resolved after 50 min, 1 update(s).
- Title
- Recording Highlight Clips and Heatmap Screenshots are not processing/being created
- Vendor
- Hotjar
- Date
- URL
- https://rewindex.com/company/hotjar/incidents/7w4drq3r0d46
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