Hotjar: Incident Report - Screenshots Not Regenerating
Timeline of updates
- resolved
All screenshots that failed to generate have been re-generated, and all new screenshots are now generating properly.
From Hotjar’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.hotjar.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Hotjar, started 2017-09-05 15:20 UTC, resolved after 4.8 h, 1 update(s).
- Title
- Incident Report - Screenshots Not Regenerating
- Vendor
- Hotjar
- Date
- URL
- https://rewindex.com/company/hotjar/incidents/79ld5lgttsf1
Hotjar profileRecent Hotjar incidentsAll outages on September 5, 2017Hotjar in September 2017MarkdownJSON