Hotjar: GTM Installation Issues
Timeline of updates
- resolved
From Wednesday, Nov 24th at 14:36 UTC to Friday, Nov 26th at 16:36 UTC, users may have encountered an error or unbreakable loop while trying to install Hotjar via our GTM integration. The manual installation method using a custom HTML tag was unaffected. We deployed a fix for the integration, and all installation methods are working normally again.
From Hotjar’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.hotjar.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Hotjar, started 2021-11-29 10:02 UTC, resolved after 0 min, 1 update(s).
- Title
- GTM Installation Issues
- Vendor
- Hotjar
- Date
- URL
- https://rewindex.com/company/hotjar/incidents/6mbqbw0hjxl3
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