# Hotjar: GTM Installation Issues

> Hotjar status incident “GTM Installation Issues” on 2021-11-29: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/6mbqbw0hjxl3
Last updated: 2021-11-29T10:02:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-11-29 10:02 UTC · Resolved: 2021-11-29 10:02 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/6mbqbw0hjxl3](https://status.hotjar.com/incidents/6mbqbw0hjxl3)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2021-11-29 10:02 UTC: From Wednesday, Nov 24th at 14:36 UTC to Friday, Nov 26th at 16:36 UTC, users may have encountered an error or unbreakable loop while trying to install Hotjar via our GTM integration. The manual installation method using a custom HTML tag was unaffected. We deployed a fix for the integration, and all installation methods are working normally again.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2021-11-29 10:02 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/6mbqbw0hjxl3
- Citation: Hotjar, “GTM Installation Issues” (2021-11-29 10:02 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/6mbqbw0hjxl3 (CC BY 4.0).
- Markdown link: `[Hotjar: GTM Installation Issues (2021-11-29)](https://rewindex.com/company/hotjar/incidents/6mbqbw0hjxl3)`


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Canonical: https://rewindex.com/company/hotjar/incidents/6mbqbw0hjxl3 · Markdown: https://rewindex.com/company/hotjar/incidents/6mbqbw0hjxl3.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/6mbqbw0hjxl3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:41:46.123Z