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Hotjar: Bundle Discount applied incorrectly to some accounts

Impact: noneStatus: resolvedStarted Resolved (3 d)3 updatesSource: stspg.io (opens in new tab)

Timeline of updates

  1. identified

    The Bundle Discount has been applied incorrectly to a small number of accounts

  2. investigating

    Our engineers have identified the cause, and are working on a solution

  3. resolved

    Our engineers have resolved the issue and customers got back the proper discount

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Hotjar profile · Recent Hotjar incidents · Markdown · JSON