Companies / Hotjar / incidents

Hotjar: Data collection paused for some customers

Impact: noneStatus: resolvedStarted Resolved (3.7 h)3 updatesSource: stspg.io (opens in new tab)

Timeline of updates

  1. identified

    Some accounts may experience a temporary pause in Hotjar Session Recordings and see tag verification warnings. The issue has been identified and a fix is being implemented.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved, and data is collecting as normal.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Hotjar profile · Recent Hotjar incidents · Markdown · JSON