Hootsuite: Experiencing login issues with Mozilla Firefox & Safari
Affected components: Hootsuite Web Application
Timeline of updates
- investigating
We are aware of some issues impacting the login flow when accessing the Hootsuite platform via Safari 26.6 and Mozilla Firefox version 153.01, when upon clicking "Sign In," the page reloads and clears all entered credentials without redirecting to the dashboard or displaying an error message.
While we are currently unable to reproduce the issue, our team is actively investigating and will provide further updates as they become available.
Thank you for your kind patience and understanding.
- resolved
We have resolved the issues related to the login flow when accessing the Hootsuite platform via Safari 26.6 and Mozilla Firefox version 153.01. If you continue to have issues logging into your Hootsuite dashboard via Safari or Mozilla Firefox please reach out to our customer support team. Thank you for your patience.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
441067597407025e…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Hootsuite, started 2026-07-30 14:28 UTC, resolved after 43 min, 2 update(s).
- Title
- Experiencing login issues with Mozilla Firefox & Safari
- Vendor
- Hootsuite
- Date
- URL
- https://rewindex.com/company/hootsuite/incidents/y1mlcbdt7x6m
Hootsuite profileRecent Hootsuite incidentsAll outages on July 30, 2026Hootsuite in July 2026MarkdownJSON